I can't login!
(what are my username and password?)

Lost Password link previewWhat's my user ID?

Your SchoolCenter user ID is probably the same as your Microsoft login -- the first letter of your first name, the first letter of your last name, and your employee ID. For example: ab519123.

If you're not sure what your user ID is, you'll need to ask the Assistant Webmaster to look it up.


What's my password?

If you don't know your password, click the "Lost Password?" link on the SchoolCenter login page.

On the next screen, you can enter your SchoolCenter user ID and your @hebisd.edu email address, and a password reset email will be sent to you. 

If you are not shown a success message saying that the email has been sent, it has not been sent. This usually means that SchoolCenter is expecting a strange username or email address -- contact the Assistant Webmaster, and they can check the username and email associated with your account.